FAQ - Frequently Asked Questions
Can I come to a store to see the products?
Unfortunately, not at this time. We are currently seeking a location for a full service grocery store. For your safety we do not allow customers in our warehouse.
How does ordering and delivery work?
Once an order is placed by a customer, pending the item(s) availablity, it will take 3-10 days for delivery. Delivery is pre-arranged with each customer to ensure someone will be home to receive the items.
Orders may be made via Phone (267)722-8530, or Email email@example.com
If I do not see an item on the website or basic product list, does that mean the item is not available?
No. We cannot list every item we carry, therefore if there is an item(s) which you do not see listed please call us at (267) 722-8530 or email firstname.lastname@example.org and we will get you the information as soon as possible.
Do I have to buy in bulk?
Every item is sold in bulk with the exception of dips, fish, meats, and poultry. All of these items can be bought by the pound or tray pack.
Do you deliver to Cherry Hill?
Yes, we have have two delivery days for Cherry Hill. We deliver on Mondays and Thursdays to Cherry Hill. If a delivery is requested for a day other than Monday or Thursday please speak to a friendly customer services represntative to assist in the accomadation.
New Customer Ordering Policy:
New Customer Policy for placing or adding an order: All orders should be placed by 2pm the day prior to delivery (Milk Orders must be placed weekly on Wednesday for Monday Delivery). We cannot guarantee the availability of products for orders placed after 2pm.
New Cancelation Policy:
New Cancellation Policy: No order can be cancelled within 24 hours of delivery day.
Can you butcher meat or poultry for us?
No. We do not butcher or re-package any item(s). We get all of our items prepackaged and sealed straight from the source.
Are you Certified Kosher?
Yes. Our business is certified by the Keystone K and every item we receive has its own individual Kosher symbol/certificate. Please feel free to ask us for a copy of our letter of certification. email@example.com